Privacy notice

What we collect

When you inquire about a guided experience or contact support, we may collect basic contact and request details, such as:

• Your name, email address, and phone number
• Preferred date and group size
• Optional details you share in your message (including accessibility notes)
• Tour request context needed to prepare and confirm meeting information

Why we use it

We use your information to:

• Respond to your tour inquiry and confirm availability
• Share practical meeting and timing details
• Support you if you need to adjust plans
• Improve clarity and customer experience across requests

How long we keep it

We keep information only as long as reasonably needed to fulfill your request and handle support needs, then we retain it for legitimate business and record-keeping purposes.

Your choices

You can request updates about your information or ask questions by contacting support. If you no longer want email updates, you can tell us and we’ll update your preferences.